Terms & Conditions

GENERAL DOG INFORMATION. • Dog must be 6 months of age • All dogs that are adopted must be in the owner’s home for at least 4 weeks before coming to Dog America. • Spayed or neutered • Non-agressive (has not bitten, growled, nipped, mouthed or caused harm) towards other dogs and/or people • Will not wear a prong or choke collar during playgroup • Will be leashed with a maxiumum 6 foot lead when entering / exiting the building.

BEHAVIOR. All dogs must be non-aggressive towards other dogs and/or people and not food or toy protective. All dogs must be dog and people friendly. For the safety of all our guests, we reserve the right to refuse service to any dog we feel could be a danger to the safety of others, human and dog.

VACCINATIONS / HEALTH. • Owners must submit (with their application) a current copy of their dog’s vaccinations records for Distemper, Parvo, Rabies and Bordetella (Canine Cough). When shots are renewed an updated proof of vaccines must be submitted. • All dogs must also have a negative fecal test (within the last 2 weeks), and be on flea prevention year round. • If a flea is found on your dog, we will give it a flea bath for an extra fee ($30.00). Once the bath is completed, you will be called to come get your dog immediately. • On admission all dogs must be free from any condition, which could potentially jeopardize other participants (coughing, vomiting, diarrhea) 48 hours prior to coming. Dogs who have been ill with a communicable condition in the last 30 days will require veterinarian certification of health to be admitted or readmitted, and may not return until at least 2 weeks after medication is gone. DogAmerica will not administer any medication.

PROPERTY DAMAGE. I expressly agree to be held responsible for any and all damage to property such as but not limited to kennel area, fencing, walls, flooring, water hoses, etc., and for all other cost incurred by my dog(s).

PHOTO RELEASE. By using the services offered by DogAmerica LLC, (hereinafter DogAmerica) I agree to allow DogAmerica and any of their affiliates to use my dog’s name and any image or likeness of my dog taken while at DogAmerica in any form or format, for use, at any time, in any media, marketing, advertising, illustration, trade or promotional material.

FEES. I give my express permission for DogAmerica to charge any credit card I provided for unpaid services or products upon the date services were completed. DogAmerica accepts cash, check, MasterCard, VISA, Discover and American Express cards. • I understand there will be an additional fee if I am late to pick up my dog payable at the time I pick up my dog. ($1.00 per minute after 6:00pm and $5.00 per minute after 6:30pm) I further agree to pay any collections costs and the cost of any returned or challenged check or debit charges.

HOLIDAYS. We will be closed on: New Year’s Day, Memorial, Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day.

CANCELLATION AND REFUND POLICY. I agree to be charged the equivalent of one (1) full day of dog day care, if I fail to cancel a reservation for dog day care twenty-four (24) hours in advance of drop off. I also understand all services purchased are non-refundable.

DUTY TO DISCLOSE. I will disclose on a continuing basis, any and all medical or other conditions, including but not limited to personality concerns or behavioral incidents that in DogAmerica’s sole discretion, may affect, limit or prevent your dog’s ability to participate in any activity or service.

ACCEPTANCE AND ACKNOWLEDGEMENT OF RISK. I fully understand there is an inherent risk of injury, illness, or death in an environment asso- ciated with dogs in an off leash play group. I recognize such risks include but are not limited to; broken nails, sore paw pads, puncture wounds, abrasion and cuts, transfer of communicable illness, illness or death resulting from stress, altercations, rough play, or contagious diseases. I fully understand and agree that DogAmerica, its employees, or agents will not be held directly or indirectly responsible for any and all injury, illness, damage, or death caused to my dog and that I promise to hold them harmless for all losses, damage, costs, and/or expenses.

VETERINARIAN CARE. DogAmerica will have the right to obtain medical treatment for your dog, if, in DogAmerica’s sole discretion, it appears that your dog may be ill, injured or exhibits any other behavior that would reasonably suggest that your dog may need medical treatment. DogAmerica will seek veterinary treatment from the local Emergency Veterinarian Hospital. If a dog passes away at DogAmerica, it will be brought to the local Emergency Vet- erinarian Hospital. YOU WILL BE FULLY RESPONSIBLE FOR ALL COSTS RELATED TO ANY MEDICAL TREATMENT, INCLUDING WITHOUT LIMITATION, THE COST OF ANY TRANSPORTATION FOR THE PURPOSE OF SUCH TREATMENT.

Better Care Builds Better Dogs™